Terms & Conditions

Last updated: February 2026

1. Introduction

These Terms and Conditions govern your use of the Travel Flex UKCampus website and services. By using our website or booking services, you agree to be bound by these terms. Please read them carefully before making any bookings.

2. Booking & Payments

All bookings are subject to availability and confirmation. Prices are quoted in British Pounds (GBP) unless otherwise stated. Full payment or the required deposit must be received at the time of booking. Additional charges may apply for amendments or cancellations as specified in the fare rules.

3. Cancellations & Refunds

Cancellation policies vary depending on the airline, hotel, or service provider. Travel Flex UK will inform you of the applicable cancellation policy at the time of booking. Refunds, where applicable, will be processed within 14 business days of approval.

4. Travel Documents

It is the traveller's responsibility to ensure they have valid passports, visas, and any other required travel documents. Travel Flex UK is not liable for any issues arising from invalid or missing documentation.

5. Liability

Travel Flex UK acts as an agent for airlines, hotels, and other service providers. We are not liable for delays, cancellations, or any other issues caused by third-party providers. We do not accept liability for circumstances beyond our control, including natural disasters, political unrest, or airline operational decisions.

6. Privacy

Your personal data is processed in accordance with our Privacy Policy and applicable UK data protection laws (UK GDPR). We do not sell your personal information to third parties.

7. Complaints

If you have a complaint about our services, please contact us at support@travelflexuk.co.uk. We aim to resolve all complaints within 28 days.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.